Returns and Refunds


Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase.  



All refund requests must be in writing to and received 60 days prior to the start date of the conference/event.  No refunds will be granted after that. A full refund, less a $25 administrative fee, will be made within 45 days after the completion of the conference/event.

There are no refunds for no-shows.

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